Service Zeilhofer HHT
Service Zeilhofer HHT
MANUFACTURER SERVICE
SERVICE THAT KEEPS YOUR LIFTING AID RUNNING
From the first lift to the annual safety inspection — Zeilhofer HHT supports you as a manufacturer throughout the entire lifecycle of your lifting aids, manipulators, and lifting axes. Fast. Compliant with standards. Reliably German.
Technical
Hotline
UVV
Test
Inspection &
maintenance
Repair-
service
Substitute- &
Wear parts
Training & Workshops
Relocation &
commissioning
Immediate support
01 TECHNICAL HOTLINE & SERVICE PARTNERSHIP
Once the system is down, every minute counts. Our technical hotline connects you directly to experienced service technicians—no waiting on hold, no tickets, just qualified help in real time. Direct access to the expert: highly qualified technicians, precise diagnostics, fast solutions—by phone, email, or remote support.
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Remote diagnostics
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On-site deployment
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Emergency hotline
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German & English language support
Downtime costs money. That's why our hotline is more than just a phone number: it connects you directly to service technicians who know our lifting aids, manipulators, and lifting axes inside and out. Instead of standard answers, you receive a precise remote diagnosis and, if necessary, a rapid on-site response.
Whether it's a manipulator, ZH90 lifting axis, hoist, or cable manipulator: We support your system throughout its entire lifespan, from commissioning and maintenance to troubleshooting. Predictive maintenance reduces the risk of downtime and extends the service life of your investment.
With experience across 18 industries, we can already resolve many issues by phone or remote support. This saves you time and money.
Security - Legal certainty
02 ANNUAL UVV INSPECTION ACCORDING TO DGUV REGULATION 54
Lifting aids, manipulators, lifting axes and special solutions are subject to annual accident prevention inspections in accordance with DGUV Regulation 54 and the German Ordinance on Industrial Safety and Health (BetrSichV). Zeilhofer HHT carries out these inspections with qualified specialists – efficiently, in compliance with standards and with complete documentation.
Our services at a glance
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Visual and safety inspection for damage, wear and tear, and unauthorized modifications
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Testing of all safety devices including emergency stop, load protection and limit switches
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Checking the markings and required signage
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Functional testing of the lifting aid under real operating conditions
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Complete documentation in the test log — auditable and revision-proof
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Affixing the inspection sticker indicating the next inspection deadline
Why the UVV inspection is mandatory
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Legal certainty: Compliance with legal requirements — liability risks are minimized.
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Availability: Identify weaknesses early, avoid unplanned downtime.
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Employee protection: Safe systems demonstrably reduce the risk of accidents.
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Value retention: Extended lifespan and stable system performance.
Preventive maintenance
03 INSPECTION & MAINTENANCE - BEFORE SOMETHING FAILS
Planned maintenance is more cost-effective than unplanned downtime. As part of our visual and functional inspection, we assess the current condition of your lifting aids, manipulators, lifting axes, and custom solutions—thus ensuring the long-term availability of your systems.
What we check and document
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Professional condition assessment of the entire lifting aid
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Testing of all mechanical, pneumatic and electrical functions
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Assessment of wear parts and recommendation for replacement
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Complete documentation in the test log
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Procurement of suitable original spare parts directly from the manufacturer
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Professional installation by trained personnel
Your advantage
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Save costs: Early fault detection prevents expensive emergency repairs.
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Increase performance: Optimized systems operate more efficiently and save energy.
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Planning: Maintenance can be carried out as part of a round-robin process or during planned shutdowns.
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Factory knowledge: As a manufacturer, we know every component in detail.
Fast · Flexible · Cost-effective
04 REPAIR SERVICE - ON SITE OR AT THE FACTORY
Whether it's an urgent breakdown or a planned repair: We offer you a flexible and cost-effective repair service. Our service technicians will advise you on whether on-site repair or repair at our facility in Holzkirchen is more economical – tailored to your specific needs.
Two ways to a quick solution
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On-site repair: minimal transport costs, quick recommissioning
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Workshop repair: economical for major damage, comprehensive test
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Exchange procedure: Replacement device during repair, zero downtime.
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Targeted diagnosis — you only pay for what is truly necessary.
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Genuine parts from the manufacturer — full warranty and safety
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Nationwide deployment by our own service team
Your advantage
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Cost-efficient: Repair only what is necessary — transparent calculation.
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Rapid response: Short distances, quick diagnosis, immediate recommissioning.
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Flexibility: On-site, in the workshop or via a round-robin — you decide.
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Warranty: Original parts guarantee manufacturer's warranty and certifications.
Original quality · Fast delivery
05 ORIGINAL SPARE & WEAR PARTS
As the manufacturer, we supply you with the exact parts your system was built with. Precise fit, tested quality, full warranty — and available in the shortest possible time thanks to our structured warehousing.
What sets us apart
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Genuine parts from the manufacturer for maximum safety and perfect fit
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Extensive product range for all ZHHT product lines and special solutions
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Fast delivery from stock — minimized downtime
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Competitive prices with uncompromising quality
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Expert advice on parts selection
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Manufacturer's warranty on all original components
Your advantage
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Perfect fit: Original parts from the manufacturer, exactly as installed in the original construction.
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Fast delivery: Structured warehousing minimizes downtime.
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Warranty: Original components ensure manufacturer's warranty and certifications.
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Consultation: Expert support in selecting the right parts.
Manufacturer's knowledge
06 TRAINING & CARE FOR YOUR TEAM
The best equipment is only as good as the people who operate it. With customized training – both theoretical and practical – we turn your operating and maintenance personnel into professionals in the use of ZHHT lifting aids.
Our training program
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Operator training: ergonomic working and safe handling
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Maintenance training: Maintenance, fault diagnosis and repair
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Theory + practice directly at your facility
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Multilingual delivery as required
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Certificate & training record for your documentation
What your team wins
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Efficiency: Trained employees work faster and solve problems themselves.
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Safety: Correct use significantly reduces the risk of accidents.
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Productivity: Fewer operator errors, fewer downtimes, more output.
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Preserving value: Correct operation extends the lifespan of the system.
Dismantling · Transport · Commissioning
07 RELOCATION & COMMISSIONING
Relocation? Plant expansion? We support your ZHHT system from the initial assessment to successful recommissioning at the new location — with minimal downtime and complete documentation.
Four phases, one partner
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On-site assessment including timeline, technical planning and risk analysis
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Mechanical and electrical dismantling by qualified personnel
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Secure transport with documented load handling
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Professional assembly and commissioning at the new location
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Functional testing and operator training before production start
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Completely revised documentation upon completion
Your advantages when relocating
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Minimal downtime: Efficient planning reduces production interruptions.
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One point of contact: From the initial plan to the handover — everything from a single source.
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Manufacturer expertise: We know every screw on your system.
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Documentation: Complete update of all technical documentation.
FAQ / Q&A
FREQUENTLY ASKED QUESTIONS ABOUT THE SERVICE
01 How often must a lifting aid or manipulator be inspected?
Lifting aids, manipulators, and lifting axes must be inspected annually by a qualified person in accordance with DGUV Regulation 54 and the German Ordinance on Industrial Safety and Health. Depending on operating conditions and customer requirements, we also offer shorter inspection intervals, for example, for multi-shift or heavy-duty operation.
02 What does the UVV inspection at Zeilhofer HHT include?
The inspection includes a visual and safety check for wear and damage, a check of all safety devices including emergency stop and load securing, a functional test under real operating conditions, and complete, auditable documentation in the test log with test sticker.
03 Wer darf die UVV-Prüfung durchführen?
The inspection is carried out by a qualified person in accordance with TRBS 1203. As the manufacturer, we know every component of our systems in detail and conduct inspections with qualified specialists in accordance with standards and manufacturer specifications.
04 Does Zeilhofer HHT also inspect and service systems from other manufacturers?
Yes. In addition to our own systems, we also inspect and service lifting aids, manipulators and load-handling devices from other manufacturers upon request, provided the necessary documentation is available.
05 What does a UVV inspection for lifting aids cost?
The costs depend on the type of equipment, its size, and the scope of the inspection. After a brief consultation, we will provide you with a transparent quote, optionally as a framework agreement for recurring inspections of multiple systems at one location.
06 Can I get original spare parts directly from the manufacturer?
Yes. As the manufacturer, we supply the exact parts used to build your system, with precise fit, tested quality, and a manufacturer's warranty. Thanks to our structured inventory management, they are available at short notice.
07 Does Zeilhofer HHT offer on-site repairs?
Yes. We can repair your device either directly at your location or at our factory in Holzkirchen. Using a system of exchange, we provide a replacement device during the repair to avoid downtime.
08 Does Zeilhofer HHT support a relocation of the plant?
Yes. We accompany the relocation from the initial assessment through professional dismantling and documented transport to assembly, commissioning and operator training at the new location, with fully updated documentation.
09 Is the service also suitable for sensitive automotive applications?
Yes. As a manufacturer certified according to ISO 9001 and TISAX Level 2 with prototype protection, we meet the requirements of automotive OEMs and suppliers, even for confidential prototype and series applications.